This is a time when our families are rightfully weary when coming into the office for needed medical care. In an effort to provide a safe working environment for our staff and reassure our families that we are taking adequate measures for the safety of our patients, here is a list of some of the actions we are implementing in order to avoid exposure to Covid-19.
Please call us to check in for your appointment at 609-261-4058. We will update your information and you are welcome to utilize your car as the waiting room. When we call you in, you will be taken directly to your room to reduce exposure to any germs. Your medical assistant and provider are cleaning hands with sanitizer and/or soap and water before each contact as usual, and will be wearing a surgical mask when coming in close contact with each patient during the visit. Our exam room tables, chairs and door handles are cleaned after each visit and the waiting area seats are often cleaned as well (though you should not expect to spend time in waiting area). There are no books or toys in the waiting area and we are even asking our receptionists to hand out the stickers for the kids. We encourage all patients to use their own pens to complete office documents.
Please note that we have separated our sick and well patient rooms to reduce exposure to germs, and are making every effort to move the majority of well visits to our Mt. Laurel location. We are telephone screening all patients for Covid-19 symptoms and referring all patients with any respiratory distress to the emergency rooms where evaluation and testing protocol can be initiated. AT THIS TIME WE ARE NOT EQUIPPED TO PERFORM ANY COVID-19 TESTING IN OUR OFFICE.
We are now offering Televisits for certain problems that can be addressed without coming into the office! You will need to be web-enabled by the office and have access to the Healow app or patient portal to take advantage of these visits. Please give us a call if you need to be web-enabled!
Should you have any non-urgent questions please feel free to email us at PPBC@advocaredoctors.com. We will do our best to respond within 24-48 hours Monday through Friday.
Pediatric Physicians of Burlington County